Refer to Migrate an existing account associated with your @umich.edu email address into U-M Dropbox for instructions.
There is no way for you to merge your personal Dropbox account with the U-M Dropbox instance if you are using an @med.umich.edu email address. To transfer ownership of your personal Dropbox account files/folders to your U-M Dropbox account, refer to Changing Data Ownership from a Personal / External Dropbox Account to U-M Dropbox.
If you have paid for a personal Dropbox account that is connected to your @umich.edu email address, your credit card will be automatically reimbursed once you migrate your account to the U-M domain. Dropbox will prorate the refund based on the number of days remaining in your agreement.
However, if you have paid for a personal Dropbox account that is connected to an @med.umich.edu email address, you cannot be reimbursed.
When you first log in to the U-M Dropbox domain, you may be be asked to accept one of the agreements below:
- "U-M Agreement: U-M has an institutional agreement with Dropbox, this includes the U-M data protection addendum, and a business associate agreement which allows for its use with Protected Health Information regulated by HIPAA. The U-M agreement specifically states that U-M owns our data, and Dropbox will not share it in an unauthorized manner or use it to serve ads"
- Or, "I agree to the Dropbox Business Agreement."
You can proceed with accepting these agreements.
When you log in to your Dropbox account through U-M Weblogin at dropbox.umich.edu, click your icon/initials in the top right corner and select Settings from the drop-down menu. You should see University of Michigan account at the top of the page if you are in U-M Dropbox.
U-M's agreement with Dropbox includes a Business Associate Agreement (BAA), which means you may use it to maintain Protected Health Information (PHI) regulated by HIPAA. HIPAA compliance is a shared responsibility. You are expected to comply with HIPAA requirements in your use of Dropbox at U-M. For details and a list of sensitive data types permitted for use with Dropbox, see Sensitive Data Guide: Dropbox at U-M.
Check Dropbox at U-M in the Sensitive Data Guide to IT Services for a list of the sensitive data types that are/are not permitted in Dropbox.
Yes, you can store personal or private information in Dropbox. While the University cannot guarantee the privacy of faculty-owned scholarly or personal records, employees should take reasonable measures to safeguard against inappropriate or inadvertent access to their records. Employees should create a folder and indicate as “private” or “personal” all personal records or as “scholarship” or “research” all faculty-owned scholarly records maintained on University-controlled premises or property. Employees should maintain this information in an identifiable separate location (e.g., folder or file) from their business records.
No. This is not an appropriate use of your U-M Dropbox account, which has a limit of 5T of data.
Refer to Dropbox: Accounts for People Who Leave U-M for more information.
Note: If you lost access to content in Dropbox because someone left the university, you have 90 days to contact the ITS Service Center and ask if they can recover the shared data.
Individual U-M Dropbox accounts have 5 TB of storage.
The simplest way to check on your file space is in the Account section of dropbox.umich.edu. See Check the storage space on a Dropbox account for further instructions.
ITS is currently working to make this integration available and will communicate with the university community once Dropbox with Canvas is available for use.
Yes. Once you have installed the Dropbox desktop application, any changes you make to the Dropbox application are automatically synced to your account at dropbox.umich.edu.
If you and another user are editing a file simultaneously and you both have unsaved changes, you will see a red Dropbox badge with an exclamation mark in your file. You can create a conflicted copy of only your edits to keep your edits and merge later. See Use Dropbox badge to collaborate - Exclamation mark for more information.
Dropbox Team Folders are similar to Shared Accounts in U-M Box and shared drives in U-M Google. A Team Folder is a tool used to share access to centrally owned files with your team. With Team Folders, you can automatically sync content in Team Folders to all group members and choose to share individual files/folders inside a Team Folder. When using Team Folders, the Team is the owner of the content in each folder and not an individual.
Dropbox Groups are interchangeable with MCommunity groups. Groups allow you to share a folder or file with an MCommunity group to grant access automatically to all members in that group.
Owners of MCommunity groups are the only individuals who can request to create a Dropbox Team Folder. Members of an MCommunity group cannot.
Yes. U-M will be migrating off of U-M Box by December 2021. We have launched a project and are working with Health Information Technology and Services (HITS) and other campus partners. Please see the Box Retirement site for more information.
Yes. In a U-M Dropbox account, there is a limit of five connected computers (e.g., Mac, Windows, Linux, etc.) and five mobile devices (e.g., smartphones, tablets, iOS, Android, etc.) These limits cannot be exceeded.
On October 1, 2020, Dropbox ended all support for Internet Explorer 11. This means that they will no longer roll out updates for this version of Dropbox. We strongly recommend changing to the latest versions of Edge, Chrome, Firefox, or Safari browsers.
Yes, you can create Google Docs, Sheets, and Slides from within Dropbox.
Yes, you can create and edit Microsoft 365 Word documents, Excel sheets, and PowerPoint presentations from within U-M Dropbox.
If you created your personal Dropbox account before September 2019, any existing Paper docs will no longer be located under paper.dropbox.com when you migrate to U-M Dropbox. Instead, you will need to search for the documents using the search function within Dropbox after migration. We also recommend creating shortcut links to the files before the migration. Instructions for making a shortcut are at https://help.dropbox.com/files-folders/share/shortcuts.
No, it is not possible to associate your @med.umich.edu email address with U-M Dropbox. If someone would like to share something with you via Dropbox, it will have to be via your @umich.edu email address.
No. U-M is not licensed to use HelloSign.
You can see other members of U-M Dropbox by clicking your icon/initials in the top right corner and selecting View team and groups from the drop-down menu. If you would prefer your name to not be displayed in the Members tab, you can mark yourself as Private in MCommunity. Refer to Privacy and Your MCommunity Profile for more information. However, if you choose to make yourself Private, no one will be able to locate you and this could have implications on how you appear in U-M Google. If you wish to proceed, please contact the ITS Service Center.
You can open a sharing dialog on a file, type the user's name in, and if they don’t populate they likely don’t have an account.
Always wait about 30 to 60 sec, refer to Unable To Share Files via Dropbox on the Web for more information
Refer to Turn on Dropbox Paper Notifications for more information.
The owner of the folder can either drag and drop the content into the Team Folder from their individual account OR they can use the Move functionality located in the three-dot icon drop-down menu of the folder.
Yes. Anyone who has access to the folder can view who it is shared with and their permission levels.